Privacy Policy & Data Protection
Our statutory framework for collecting, safeguarding, and processing student, applicant, and institutional information under the laws of the Republic of India.
Zero Telemarketing Brokerage
We never auction, bundle, or sell student phone numbers to rogue call centers or unauthorized third-party brokers.
Explicit Consent Protocol
Your admission inquiries are only forwarded to colleges you explicitly choose to apply to or request brochures from.
Total Student Data Control
Under the DPDP Act 2023, you can view, correct, export, or request immediate erasure of your personal data at any time.
1Introduction & Scope
Welcome to Campus Gupshup (referred to herein as “we,” “us,” “our,” or the “Platform”), accessible online via campusgupshup.com. Campus Gupshup operates as an autonomous higher-education search directory, institutional discovery portal, verified student review forum, and admissions counseling advisory based in India.
This Privacy Policy establishes how we collect, store, handle, transfer, and protect personal data belonging to students, admission seekers, parents, alumni, educators, and institutional administrators who utilize our website, mobile interfaces, or telephone counseling helplines.
2Information We Collect
To deliver tailored admission guidance and connect prospective students with accredited colleges, we collect specific categories of information:
A. Student & Applicant Information Provided Voluntarily
- Contact Particulars: Full name, verified email address, mobile contact number, and residential city/state.
- Academic Profile: Educational qualifications, standard 10th & 12th marks/CGPA, graduation score, and preferred degree streams (e.g., MBA, B.Tech, MBBS, BBA).
- Competitive Entrance Exam Scores: Percentiles or ranks in qualifying exams (e.g., CAT, XAT, MAT, CMAT, JEE Main, NEET, GATE).
- User-Generated Content: Campus reviews, campus ratings, feedback, and student-to-student comments submitted on college profiles.
B. Information Collected Automatically Through Technology
- Device & Connection Data: IP address, browser type and version, operating system, network provider, and device screen dimensions.
- Usage & Interaction Patterns: Pages visited, colleges compared, brochures downloaded, duration of visit, and search queries logged via Google Analytics 4.
C. Institutional Representatives & College Administrators
- Official institutional email address, designated college registrar/dean contact information, tax identification (PAN/GST where applicable for advertising), and regulatory authorization documents (AICTE/UGC approvals).
3How We Use Your Information
Campus Gupshup processes personal data solely for legitimate educational, counseling, and operational purposes:
- Admissions Counseling: Providing personalized eligibility checks, cutoff guidance, and fee structure comparisons.
- Brochure & Syllabus Delivery: Delivering official institutional prospectuses directly to your email or WhatsApp.
- Review Integrity: Verifying that student reviews are authored by genuine attendees rather than automated bots.
- Transactional Alerts: Sending critical admission reminders, application deadlines, and exam calendar dates.
6Data Security & Storage Architecture
We employ robust administrative, technical, and physical safeguards designed to secure personal data against unauthorized access, destruction, alteration, or disclosure:
Encrypted In Transit & At Rest
All network traffic is encrypted via TLS 1.3. Databases and backups maintain AES-256 block-level encryption.
Row-Level Security (RLS)
PostgreSQL database architecture restricts table access so that student records are isolated from unauthorized roles.
Guarded Direct Phone Numbers
Institutional contact numbers are sanitized to protect both students and institutes from predatory brokers.
Regular Security Audits
Routine penetration reviews, vulnerability scans, and automated access log monitoring for anomalous traffic.
7Your Rights under DPDP Act 2023
In compliance with the Digital Personal Data Protection Act, 2023 of India, all registered users and data principals enjoy full statutory rights:
8Student Reviews & Public Content
Campus Gupshup takes pride in authentic, transparent campus feedback written by genuine students and alumni. When submitting a review:
- You may choose to publish your review under your real name or anonymously with a verified “Verified Student” badge.
- Reviews must adhere to our Content Guidelines. Defamatory allegations, hate speech, vulgarity, or commercially motivated paid reviews are prohibited and promptly removed.
- Educational institutions are strictly forbidden from threatening or coercing students to alter honest reviews.
9Data Retention & Account Erasure
We retain personal information only for the duration necessary to satisfy the purposes specified in this policy or to comply with statutory legal, auditing, and tax mandates.
How to Request Data Erasure: To request complete account deletion, write to us from your registered email address with the subject line “Data Erasure Request” to support@campusgupshup.com.
Upon identity verification, your profile, saved colleges, and inquiry history will be scrubbed from active production databases within 7 working days.
10Grievance Redressal Officer & Contact Particulars
In compliance with the Information Technology Rules, 2021 and the DPDP Act, 2023, the particulars of our designated Grievance Redressal Officer are published below: